Frequently Asked Questions

Archive 2022-2023

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Please note that GeoBlue is your NEW insurance carrier for the 2022-2023 school year.

Additional Resources

School Information

Account Information

COVID-19 Resources

Benefits

Benefit Information

Advantages of Membership

Add-On Coverage Options

These services are not administered by Academic HealthPlans (for Insured Persons age 21 and older).

Enroll/Cost

Am I Eligible to Enroll in the International Student Health Insurance Plan?

Cost Sheet

Online Enrollment

Online Enrollment Guide

Students with a Qualifying Life Event

Waiver

If you do not have a the Student Health Insurance Plan, you must decline or opt-out coverage by submitting a waiver.

You may opt-out of coverage during the following Waiver Periods:

Claims

Change Address, Phone or Email

It is very important to make sure that your address, phone number, and email address on file at the school are current and accurate. If not, ID cards, explanation of benefits and other notifications about your student health insurance plan may not get to you. If you have moved or your contact information has changed, please make sure you update your contact information with your school.

Additionally, please refer to help.ahpcare.com to learn how you may update your address in our records as well.

COVID-19 Resources

Coronavirus testing: Wellfleet will cover COVID-19 testing (including ER, telemedicine, urgent care and office visits) similar to a preventive benefit for fully insured plans, waiving co-pays, deductibles and co-insurance for customers when treated by in-network or out of network providers.

Coronavirus treatment: Covered based on the specific plan benefits.

Regulatory Notices

Enhanced Products

Optional Renters Insurance

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

GeoBlue
P.O. Box 21974
Eagan, MN  55121
1-610-263-2847
International Collect Calls

Cigna Dental

This service is not administered by Academic HealthPlans.
Press 3, then press 2
1-866-438-2446

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected